What happens when over 50 intelligent AI agents start working together inside one of the world’s most influential professional services firms? The answer: a bold leap into the future of business, guided by trust, speed, and innovation.
KPMG has officially launched KPMG Workbench, a groundbreaking AI platform designed to supercharge client delivery, boost productivity, and give organizations unparalleled control over their AI tools. Built on Microsoft’s Azure AI Foundry, Workbench is far more than another tech upgrade, it’s the engine of a new kind of digital workforce.
A Smarter Way to Work
At its core, Workbench is a single, scalable AI ecosystem where over 50 specialized AI assistants, also called agents, interact and collaborate like digital teammates. These agents are trained across sectors and built to integrate with a wide variety of large language models (LLMs). Whether it’s onboarding a client, managing regulatory compliance, or powering smart audits, the agents step in to streamline and elevate human expertise.
And this is just the beginning. With nearly 1,000 agents in development, KPMG is preparing to meet the evolving and increasingly complex needs of clients around the world.
Built for Trust, Designed for Scale
One of the most pressing concerns for businesses adopting AI today is trust, and KPMG isn’t taking any shortcuts. Each tool and agent in the Workbench environment carries a “Trusted AI” stamp, awarded only after being rigorously tested against KPMG’s proprietary 10-pillar Trusted AI Framework. What’s more, KPMG is the first organization globally to achieve BSI/ISO 42001 certification for AI Management Systems.
Workbench also incorporates data sovereignty by design, allowing clients to maintain complete control over where and how their data is stored and processed. For global banks, regulators, and risk-sensitive industries, this kind of built-in governance isn’t a bonus; it’s a dealbreaker.
A Network, Not Just a Platform
What makes Workbench truly unique isn’t just its capabilities; it’s how those capabilities connect. Using advanced agent-to-agent interoperability, the platform enables AI tools to share context, collaborate in real-time, and tackle multi-step workflows. Imagine an AI agent conducting due diligence while another generates reports, and a third evaluates risk, all communicating seamlessly, under your control.
By integrating technologies from across its alliance network, including Oracle, Salesforce, ServiceNow, and Workday, KPMG has ensured that Workbench isn’t a walled garden. Instead, it’s an open, modular system that can flex around any organization’s existing digital environment.
More Than a Tech Play
KPMG Workbench isn’t just a software product. It’s a foundational investment in how the firm will operate and deliver services in the years ahead. From its AI-enhanced tax platform (KPMG Digital Gateway) to its smart audit solution (KPMG Clara), the entire service architecture is being rebuilt on the back of Workbench.
Clients are already seeing real-world impact. A global bank is using Workbench agents for fraud detection and identity verification. A telecommunications giant is deploying it to strengthen compliance. And a major retailer is boosting back-office efficiency by creating a digital workforce of AI agents.
The Future Is Agentic
KPMG’s vision extends beyond automation; it’s about reimagining the role of intelligent systems in human decision-making. By combining the insight and judgment of professionals with the power of AI agents, Workbench could redefine how organizations collaborate, govern, and grow.
So, as AI becomes not just a tool but a co-worker, one question remains:
Are you ready to lead with AI, or will you be catching up to those who already are?
